Avon Lettings is registered as the ‘Data Controller’ of your information under The Data Protection Act 1998. Registration Number: ZA039333.
What information do we collect about you:
We collect information about Tenants and Landlords using the information provided on the relevant forms and via any email/phone communications as necessary for the purpose of the tenancy agreement.
We do not collect information about Tenants/Landlords or prospective Tenants/Landlords from this website unless it has been shared with us via the ‘contact us form’ email.
Website usage information is collected using google analytics and cookies.
Google Analytics is used to track user activity on our site and is anonymous. Google analytics uses ‘cookies’ (see below). You can disable google analytics by using the following link:
Cookies/URLs: Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information, this information is used to track visitor use of the website and to compile statistical reports on website activity. You can choose to set your browser not to accept cookies. You can read more about cookies at www.allaboutcookies.org
Please note that if you do disable cookies, you may not be able to access some of the website features.
Some of types of information we collect from these tools are:
-Technical information such as IP address and browser types.
-Usage information from your visit such as URLs, pages you viewed and length of visits.
We do not collect any other personal information about you unless you share it with us via the contact form on our website.
How information about you will be used/shared:
Google Analytic data is used by Avon Lettings to track activity to our website to understand the volume of traffic and help improve our website.Data collection for the purposes of advertising and re-marketing has been disabled. The data collected is not used by Avon Lettings for any other purposes and we will not share or use any of your information for marketing purposes.
Is data transferred outside the EU?
Avon Lettings do not transfer or store any date outside the EU.
The information generated by Google Analytics may be transmitted to and stored by Google on servers outside of the EU.
Data stored on Google Analytics is retained for a period of 14 months. Data collection for the purposes of advertising and re-marketing has been disabled.
Data Access Requests:
You have a right to request a copy of the information that we hold about you at any time.
You also have the right to request data is updated, restricted or removed (subject to any legal obligations we may have to retain certain data).
Where you have provided consent you have the right to withdraw your consent at any time.
We will keep this policy under review and will place any updates on our website.
How to contact us/submit a complaint:
For further information on how your information is used, how we maintain the security of your data, your rights to access information we hold about you or to submit a complaint please contact us:
By Email: firstname.lastname@example.org
By phone: 01980 551256
By post: Avon Lettings, 2 Avon Cottages, Church Street, Durrington, Salisbury, Wiltshire, SP4 8AN
Avon Lettings is a member of a redress scheme provided by The Property Ombudsman (www.tpos.co.uk).
Avon Lettings offer its Landlords and Tenants complete piece of mind that any client funds held by the branch is insured through a Client Money Protection (CMP) scheme provided by UKALA. insurance policy
A copy of our in House Complaints procedure can be found here